Introduction
Cedar Valley Dental, PLLC ("we", "us", "our") respects your privacy. This Privacy Policy applies to information we collect through our website only. For information about how we handle protected health information (PHI) as a healthcare provider under HIPAA, please request our Notice of Privacy Practices in our office or by contacting us.
Information we collect
We collect the following categories of information:
- Information you provide. When you complete our contact form, you give us your name, email address, phone number, and any information you choose to include in your message. We use this information only to respond to your inquiry.
- Automatically collected information. Our website host (Netlify) automatically logs basic technical information about your visit, including your IP address, browser type, pages viewed, and time of visit, for security, performance, and analytics purposes.
- Cookies. Our website uses only essential cookies for basic site functionality. We do not currently use third-party advertising or behavioral tracking cookies.
How we use your information
- Respond to inquiries and coordinate appointments.
- Maintain the security, performance, and operation of our website.
- Comply with legal obligations and protect our legal rights.
How we share information
We do not sell, rent, or trade your personal information. We may share information only as follows:
- With service providers (such as Netlify, our website host) under confidentiality obligations and only as necessary to provide our services.
- When required by law, court order, or other legal process.
- With your explicit consent.
Third-party services
Our website uses the following third-party services. Their use of any information is governed by their own privacy policies:
- Netlify - website hosting and form submission delivery (netlify.com/privacy)
- Google Fonts - typography rendering (no personal data is transmitted)
- Google Maps - directions to our office (subject to Google's privacy policy)
- BC Pay - online payment processing (only when you choose to use this service)
Data retention
We retain contact form submissions and related correspondence for as long as reasonably necessary to respond to your inquiry, fulfill the purposes outlined in this policy, and comply with our legal and business record-keeping obligations - typically no more than seven (7) years.
Your rights and choices
You may request access to, correction of, or deletion of personal information we hold about you by contacting us at cvdatx@gmail.com. Residents of certain states (including Texas, California, Colorado, and Virginia) may have additional rights under applicable state privacy laws. We will respond to verified requests within the time frame required by applicable law.
Children's privacy
Our website is not directed to children under 13 and we do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us so we can delete it.
Security
We use reasonable administrative, technical, and physical safeguards to protect the information we collect. However, no method of internet transmission or electronic storage is completely secure. Please do not send sensitive medical or financial information through our website contact form.
Changes to this policy
We may update this Privacy Policy from time to time. Any material changes will be posted on this page with an updated effective date. Your continued use of the site after changes are posted constitutes acceptance of the updated policy.
Contact us
Questions about this Privacy Policy, or to exercise your privacy rights, contact us at:
- Email: cvdatx@gmail.com
- Phone: 512-301-9855
- Mail: Cedar Valley Dental, 12020 Highway 290 W, Suite A, Austin, TX 78737
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